We ONLY accept the return for original package. Please make sure that item has NO man-made sabotage. Used items will not be accepted for return. You bought wrong model or wrong color. We promise to help you solve it asap, and make you feel satisfactory absolutely.The item "Air Fryer, 16QT Gift Toaster Oven, 10in1&Oilless cooker, Countertop Convectio 2IN1" is in sale since Thursday, November 18, 2021. This item is in the category "Home & Garden\Kitchen, Dining & Bar\Small Kitchen Appliances\Fryers". The seller is "xanthesaul" and is located in Hacienda Heights, California. This item can be shipped to United States.